Built around your business

Your workflow. Your requirements. An agreed setup.

ARKOZ brings together selected voice, AI and automation platforms in ready-to-configure service modules. We tailor the questions, call-taking hours, handover and integrations to how your business works.

Adaptable, with the details agreed first

You do not need to choose a technology stack. Tell us what the workflow needs to achieve, which systems you use and any requirements we must meet. We check compatibility, adapt the setup where needed and agree what is included before building.

Collect what the handover needs

A call workflow may capture a name, callback details, location and a description of the enquiry, plus a summary or transcript where needed. We agree what is collected, whether audio is recorded and what callers are told for your setup.

Keep the information where your team needs it

We can configure the workflow in your own workspace, with agreed access for ARKOZ to set up and manage it, or agree an ARKOZ-managed arrangement. Handovers go to the agreed destination, such as your inbox or customer system.

Agree access and retention before going live

We confirm who can access the information, which providers process it, where it is stored and how deletion requests are handled for your service. A 30-day operational retention period is our starting point for discussion; the actual settings and any exceptions are agreed for the deployment.

These details belong to the service we agree with you. A demonstration does not determine the providers or data arrangements for your business.

See the Voice Capture Pilot or tell us about your requirements.